Looking for an Omnichannel, AI-driven or Self Service solution for customer service? We’ve got you covered!
Everything can be converted into tickets, no more switching between multiple tools, missing out on follow ups and delaying replies.
Freshdesk helps you work together with your team from across the company to provide quick and consistent answers to your customers.
Unify customer information with multichannel helpdesk. Follow up with customers and keep track of conversations right away.
Help customers by creating a self-service experience with forums, which can also help reduce the ticket volume being received.
Design a helpdesk that is perfect for your business with Freshdesk’s customization capabilities.
Secure your data with enterprise-grade security systems that protect your product and platform.